# Terms & Conditions **Effective Date: 14 September 2026** Welcome to **Devise Technologies**. These Terms & Conditions govern your use of **[www.devisetech.in](http://www.devisetech.in)** and your purchase of products and services through our website. By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website. ## 1. About Devise Technologies **Devise Technologies** is engaged in the sale and support of 3D printing products and related technologies, including 3D printers, filaments, resins, spare parts, accessories and other products and services related to 3D printing. **Website:** [www.devisetech.in](http://www.devisetech.in) **Email:** [sales@devisetech.in](mailto:sales@devisetech.in) **Phone:** 9819335659 ## 2. Use of the Website You agree to use this website only for lawful purposes. You must not: * Use the website for any fraudulent or unlawful activity. * Attempt to gain unauthorized access to the website, server or databases. * Interfere with the operation or security of the website. * Copy, reproduce or distribute website content without permission. * Use the website to transmit malicious software or harmful material. * Provide false, misleading or fraudulent information while placing an order. Devise Technologies reserves the right to restrict or terminate access to the website where there is a reasonable basis to believe that these terms have been violated. ## 3. Product Information We make reasonable efforts to ensure that product descriptions, specifications, photographs, prices and other information displayed on the website are accurate. However: * Product photographs may differ slightly from the actual product. * Colours may appear differently depending on the customer's screen or device. * Product specifications may be changed by manufacturers without prior notice. * Packaging, accessories and included items may vary according to the manufacturer's current version. * Availability may change without notice. For technical products such as 3D printers, customers are advised to review the manufacturer's specifications and contact Devise Technologies before purchasing if they require a particular specification or compatibility. ## 4. Product Availability All products displayed on the website are subject to availability. Adding a product to a shopping cart does not guarantee that the product will remain available until checkout or payment. If an ordered product becomes unavailable after an order has been placed, Devise Technologies may contact the customer regarding an alternative product, revised delivery schedule or applicable refund. ## 5. Prices Product prices displayed on the website are subject to change without prior notice. Unless specifically stated otherwise, prices may exclude applicable shipping, installation, training or other additional charges. Applicable taxes, duties or other charges, where required, will be communicated or reflected during the ordering process. In the event of an obvious pricing or technical error, Devise Technologies reserves the right to review the order and communicate with the customer before processing it. ## 6. Orders An order placed through the website constitutes a request to purchase the selected products. An order will be considered accepted only after confirmation by Devise Technologies. We reserve the right to refuse or cancel an order in circumstances including: * Product unavailability. * Incorrect pricing or product information. * Suspected fraudulent transactions. * Payment failure. * Incorrect or incomplete customer information. * Shipping restrictions. * Supplier or manufacturer-related issues. * Other circumstances where fulfilment is not reasonably possible. If an order is cancelled after payment has been received, the applicable amount will be refunded in accordance with our **Refund & Cancellation Policy**. ## 7. Payment Payments may be processed through payment gateways or other payment methods made available on the website. Customers are responsible for providing accurate payment and billing information. Devise Technologies does not knowingly store complete card information such as full card numbers or CVV details on its own systems where such information is processed by a third-party payment provider. Payment processing may be subject to the terms and privacy policies of the applicable payment service provider. ## 8. Shipping and Delivery Products will be shipped to the delivery address provided by the customer. Estimated delivery times are indicative and may be affected by: * Product availability. * Courier or logistics delays. * Weather conditions. * Public holidays. * Transport disruptions. * Remote delivery locations. * Manufacturer or supplier delays. * Other circumstances beyond our reasonable control. Customers are responsible for providing a complete and accurate delivery address and contact details. For additional information, please refer to our **Shipping Policy**. ## 9. Inspection at Delivery Customers are encouraged to inspect the package at the time of delivery. If the package appears visibly damaged, customers should document the condition of the package and contact Devise Technologies as soon as possible. For damaged, incorrect or defective products, customers should follow the procedure described in our **Refund & Cancellation Policy**. ## 10. Returns, Refunds and Cancellations Returns, replacements, cancellations and refunds are governed by our **Refund & Cancellation Policy**. Certain products may have specific return restrictions because of their nature, including opened consumables, used products, customized products, special-order products and installed spare parts. Nothing in these Terms & Conditions is intended to remove or restrict any consumer rights that cannot legally be excluded. ## 11. 3D Printers and Electronic Products 3D printers, 3D scanners and other electronic equipment may be covered by the manufacturer's warranty. Warranty coverage is subject to the applicable manufacturer's terms and conditions. Issues caused by misuse, incorrect installation, unauthorized modification, physical damage, improper electrical supply, incorrect maintenance or operation contrary to manufacturer instructions may not be covered. Where appropriate, Devise Technologies may provide troubleshooting, technical support, repair coordination or warranty assistance. ## 12. Filaments, Resins and Consumables 3D printing consumables such as filaments and resins must be stored and used according to the manufacturer's instructions. Customers are responsible for checking material compatibility with their printer and intended application before purchase. Devise Technologies does not guarantee that every filament or resin will be suitable for every printer, nozzle, build plate, printing profile or application. Customers should contact us before purchase if they require assistance with material compatibility. ## 13. Spare Parts and Accessories Customers are responsible for confirming compatibility before purchasing spare parts and accessories. Where compatibility is uncertain, customers should contact Devise Technologies before placing an order. Installation of spare parts should be performed by a suitably qualified person or according to the manufacturer's instructions. Damage resulting from incorrect installation or modification may not be covered under warranty. ## 14. Technical Advice Information provided by Devise Technologies through the website, email, telephone, WhatsApp or other communication channels is intended as general technical guidance. Printing results can vary depending on printer settings, material, model geometry, environmental conditions, software, machine condition and