Privacy Policy

# Privacy Policy Effective Date: 14 September 2026 Devise Technologies ("Devise Technologies", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website **[www.devisetech.in](http://www.devisetech.in)** ("Website"). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Website, enquire about our products or services, create an account, place an order, or otherwise interact with us. By using our Website, you agree to the practices described in this Privacy Policy. 1. About Devise Technologies Devise Technologies provides 3D printers, 3D printing consumables, filaments, resins, spare parts, accessories, 3D printing solutions, and related products and services. Contact Details: Devise Technologies Email: sales@devisetech.in Phone: 9819335659 Website:www.devisetech.in 2. Information We Collect We may collect the following information when you use our Website: A. Personal Information Depending on your interaction with us, this may include: * Full name * Mobile number * Email address * Billing address * Shipping/delivery address * Company or organisation name * GST details, where applicable * Information provided through enquiry or contact forms * Account login information, where applicable * Order and purchase information B. Payment Information When you make an online payment, payment information may be processed by our authorised payment gateway or payment service provider. We generally do not store your complete debit card, credit card, banking password, UPI PIN, or other sensitive payment credentials on our servers. Payment information may be handled directly by the relevant payment service provider in accordance with its own privacy and security policies. C. Technical Information When you visit our Website, certain technical information may be collected automatically, including: * IP address * Browser type * Device type * Operating system * Pages visited * Date and time of visits * Referring website or source * Website usage information This information may be used to maintain website security, improve performance, and understand how visitors use our Website. 3. How We Use Your Information We may use the information collected for the following purposes: * To process and fulfil your orders * To arrange delivery and shipment * To communicate with you regarding your orders * To respond to enquiries and requests * To provide quotations and product information * To process payments through authorised payment providers * To provide customer support and after-sales service * To manage customer accounts, where applicable * To issue invoices and maintain business records * To provide warranty or service support * To improve our products, services, and Website * To prevent fraud, misuse, or unauthorised activities * To comply with applicable laws and legal requirements * To send promotional communications where permitted and appropriate 4. Sharing of Information We do not sell or rent your personal information to third parties. We may share necessary information with trusted third parties when required to provide our products or services, including: * Payment gateway and payment service providers * Courier and logistics companies * Website hosting and technical service providers * IT, security, and maintenance service providers * Professional advisers, where reasonably required * Government authorities or law-enforcement agencies where required by applicable law Only information reasonably necessary for the relevant purpose should be shared. 5. Product Orders and Delivery When you place an order through our Website, we may need to share your name, phone number, address, and other necessary delivery information with courier, logistics, or delivery partners so that your order can be delivered. We may also use your contact information to provide order confirmations, shipping updates, delivery information, or information regarding issues with your order. 6. Cookies Our Website may use cookies and similar technologies to improve your browsing experience. Cookies may help us: * Keep the Website functioning properly * Remember certain preferences * Understand Website usage * Improve Website performance * Analyse visitor traffic * Support security and fraud prevention * Provide relevant marketing or advertising, where applicable You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality. 7. Third-Party Services Our Website may use third-party services such as payment gateways, analytics services, advertising platforms, social-media features, courier services, or other technology providers. These third parties may process information according to their own terms and privacy policies. We recommend reviewing the privacy policies of such third-party providers where appropriate. 8. Data Security We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction. However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our Website. 9. Data Retention We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including: * Processing and completing orders * Providing customer and after-sales support * Maintaining invoices and business records * Resolving disputes * Preventing fraud and misuse * Complying with applicable legal, tax, accounting, and regulatory requirements When information is no longer reasonably required, it may be deleted, anonymised, or securely disposed of, subject to applicable legal requirements. 10. Your Choices You may contact us if you wish to: * Request information about the personal data we hold about you * Correct inaccurate personal information * Request deletion of information where applicable * Withdraw consent for certain optional communications * Stop receiving promotional communications Some information may need to be retained where required for legal, accounting, taxation, contractual, security, or legitimate business purposes. 11. Promotional Communications If you provide your contact details or otherwise opt to receive communications from us, we may contact you regarding products, offers, services, new launches, or other information that may be relevant to you. You may request that we stop sending promotional communications at any time by contacting us at **[sales@devisetech.in](mailto:sales@devisetech.in)**. Transactional communications, such as order confirmations, invoices, payment notifications, shipping updates, and important service messages, may still be sent when necessary. 12. Children's Privacy Our Website is intended for general users and businesses and is not specifically directed toward children. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action. 13. Links to Other Websites Our Website may contain links to third-party websites, including manufacturers, payment providers, social-media platforms, service providers, or other websites. Devise Technologies is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information. 14. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, services, or applicable legal requirements. Any updated version will be published on this page with a revised **Effective Date**. We encourage you to review this page periodically. 15. Grievance and Privacy Contact If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: Devise Technologies Phone:+91 9819335659 Email:sales@devisetech.in Website: www.devisetech.in We will make reasonable efforts to review and respond to privacy-related requests within a reasonable period. 16. Applicable Law This Privacy Policy shall be governed by the laws applicable in India. Any dispute relating to privacy, Website use, or transactions with Devise Technologies shall be subject to the applicable jurisdiction of Indian courts and authorities. 17. Consent By using www.devisetech.in submitting your information, creating an account, or placing an order, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law. **Last Updated: 14 September 2026** **© Devise Technologies. All Rights Reserved.**